FAQ Section

Online Virtual event information

  1. Join us on our Facebook page to be a part of the discussion around the event.

  2. To shop go to the “Online Event” page. There is no need to register and its free to attend.

  3. The Links take you to the pages from 7.30pm but they are password protected until the start of the sale. At 8pm click refresh and then follow the links.

  4. The items will all be displayed in an online shop, one category per page. 

  5. Click refresh at the times detailed on our website or Facebook post, to bring up each category in turn on the new pages. Each page will be password protected until the correct time.

  6. Stretch those fingers and get ready to grab a bargain.

  7. The event runs for 48 hours and after that time it will be removed from the website, so don't dawdle!

How it works

  1. The items are listed with at least one picture and a description if needed.

  2. You can add multiple items to your cart and then pay. However, if you really want something then buy it straight away to secure it, then keep shopping as items won't be held in your cart. They can still be bought.

  3. We will then ship all your items. You only pay shipping once no matter how many items you buy, or if you check out more than once.

Hints

  1. If you become a member then you can save your payment details allowing for a fast check out. This means that you can buy items quickly, meaning you are less likely to miss out if you want multiple products.

Questions

  1. Before the event, during the event and after, we will be on Facebook, messenger and available via our website chat function. So if you need help or if you have any questions please just ask and we will be happy to assist you.

Last and by no means least, enjoy yourself. Have fun, grab a bargain. Any worries, get in touch! As always, we are here to help. Let the games begin………!

 

Markdown Madness

Markdown madness starts at the time shown. Not all items are marked down, but those that are, will all be displayed on the markdown madness page.  There will be a lot of items on the markdown page but you can filter by category to help you find items. This is almost an attempt to replicate the actual events where some sellers just sell things off at the end as they don't want to take them home! So get ready to rummage and search for the best last minute deal!!! Happy hunting.

Delivery Information

Items will start to be prepared for dispatch on Monday and will be shipped on Tuesday to Thursday. Occasionally if there are delays recieving items from sellers then some items will be dispatched on the Friday.  The vast majority of items will however be dispatched on between Tuesday and Thursday afternoon and should be received on Wednesday to Friday (Mainland UK). The small number that sometimes may be dispatched on Friday will be received on Monday.

Any items sent to Northern Ireland, Ireland, the Channel Islands or the Scottish Highlands will be sent by two-day delivery and should therefore arrive on the Thursday to Tuesday following the sale.

You will be emailed when your items are prepared for dispatch with a tracking number. Please check your junk mail as sometimes the emails can slip in there! Once your items are picked up by the courier you will be able to track your parcel. You will receive a one-hour delivery window which you can change if necessary. You will also receive an email and/or text update if you provide these contact details. If you have any special delivery instructions, please provide them at time of ordering.

All items are insured and can be tracked. Problems are extremely rare, but if you have any issues with delivery please contact the shipping provider and contact us so that we can assist you.

These are the shipping options that are available as you check out.

Standard Shipping

Select this once when purchasing items.

For clothes only (not including coats/jackets/snowsuits) the cost is £4 up to 5kg.

For all other items, or clothes over 5kg, the cost is £5 up to 30kg.

International Shipping

£8 up to 20kg.

Repeat Purchase

Select this when you have already paid for shipping on a previous purchase and you wish to add items. This option is free so that you don’t pay for delivery more than once.

Add to clothes only order

This option costs £1. Only use this if you intended to only purchase clothes and paid for shipping for just clothes. If you then want to order other items that are not clothes, this will top up your shipping payment from £4 to £5.

Hold My Items

This option costs £1. We want to make sure our customers get what they need for the best price possible. As we have so many repeat customers who shop at multiple events, we have introduced a "hold my items" option. This means you can order, and we will hold your items securely for one week. You can then shop at the following sale and only pay shipping once. So, in effect almost halving your shipping costs!

If you order just clothes 2 weeks in a row. It would be £4 a week. So, £8 for 2 sales. With Hold My Items, it becomes £5 for 2 events. The equivalent of £2.50 per event! 

If you order non clothes items (or a mix), its £10 shipping for 2 events. This becomes £6 with hold my items, so the equivalent of £3 per event!

Wanting to stock up? We can keep holding your items until you hit 30kg (20kg for offshore delivery) for £1 per week.

For non-mainland customers. For 2 weeks it can go from £16, to £9. So, just £4.5 per sale. Just keep going until you hit 20kg's of bargains to make it as cost effective as we can manage!

"Hold my items" is the best way we can offer quality shipping, fully trackable and insured, for bargain prices!

There is no limit to how long we can hold your items, just the limit on shipping weight and volume. If this is reached, then we won’t be able to hold your items any longer.

Pick-up

Please select this if you wish to collect your items from our WA4 location. This option is free.

If during the sale you get confused, overpay, under pay, or just can’t decide what you want to buy so don’t know which to select. You can click pick-up or repeat purchase, which are both free and we will invoice/refund you after the event!

 
 

Why sell with The Little Children's Market?

Our business model is different from our closest competitors as there are a few ways you can sell with us.

 

With our most popular option, we charge a higher percentage, but we don't charge a "table fee" per sale. We also don't expect you to ship items yourself (Saving you the costs associated with that) and we don't keep the PayPal or card payment fees, all of this is rolled into the percentage fee. This all actually means you will make more money with us for less effort. 

Because we only charge a fee on what sells then its in our interest to ensure your items sell. If you pay a table fee and don't sell a lot, by the time you ship items, lose PayPal fees and pay a table fee, then you wont be left with a lot. This way it doesn't matter how many of your items sell or how many times you sell. Most sellers do very very well selling with us and not selling items isn't really a worry! The main advantage of selling with us is the ease. 

So we do try and be clear on our service, you can probably make slightly more money selling your items yourself via Market place. However for slightly less, the whole process with us is a LOT easier. For a stress free clear out, we are the best way to create space and generate some extra money!

Why buy with The Little Children's Market?

While a lot of our items may be second hand, our service is not. You can be assured of buying a quality item, safely and securely. With items dispatched promptly and with next day delivery you will get your items quickly and conveniently. Unlike with our closest competitor you don't have to pay shipping multiple times for different sellers. You don't have items arriving at different times and not packaged properly. We try and remove a lot of the uncertainty over buying pre-loved. There are no guarantees with pre-loved items and everything is sold as seen, however we work really hard to make sure that both the service and the items you receive from us, are first class. There is a reason why we have so many repeat customers and why we have rapidly grown to be the UK's most popular online nearly new sale.

 

The Little Children's Market is the UK's leading Virtual & Physical Baby & Children's Events Company! The Little Children's Market is the trading name of CCM Events LTD.

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